Projects
Enhancing Cybersecurity Awareness through Exploit Development
•Conducted in-depth research to identify vulnerabilities in both Microsoft and Linux systems.
•Created comprehensive lab exercises and quizzes to facilitate hands-on learning and reinforce cybersecurity concepts.
Amdocs CRM Sales Frontend Implementation
​•Directed a cross-functional team in the adoption of a data-driven decision-making approach, resulting in a 25% increase in sales through targeted marketing campaigns and a 20% reduction in customer acquisition costs.
Tambo Delivery Launch
•Launched Tambo delivery, a new sales channel, resulting in reduced operating costs and increased sales by 10%.
•Executed operational overhaul across 50 branches, driving sales growth by 15% and enhancing customer experience through targeted process improvements.
Equifax Integration and Landline Sales System Enhancement
•Achieved nationwide deployment in Peru, resulting in significant cost savings and improved maintenance processes.
Mobile Digital Contract System Implementation
•Directed the integration of Mobile Digital Contract system, driving a 40% cut in printing and custody expenses, and a 25% decrease in Time to Market (TMO) in agencies.
SAP Implementation Cencosud
•Led the coordination of the SAP implementation project, ensuring seamless collaboration and communication across different teams.
•Supported various teams with incident management, promptly addressing and resolving issues to minimize disruptions.
